Getting help and answers is just a click away.
We cover all common Web Applications like WordPress cPanel WHM & more, even your workstation hardware is supported.
DCODE 24/7 HELP DESK.
Ticket System
You can use our on demand ticket support system for any issues or query you may have. This service is charged $5 US per case and includes up to five ticket responses for the specific case.
Remote Access
Allows our technicians to remotely access a computer anywhere using a reliable and secure remote support software. Mainly this service is used to determine the issue and then solve it if if possible. As pricing varies pricing will be displayed on your account panel once you have opened an account.
Video Call
Allows our technicians to see equipment or behavior of a system and problems in real-time improving customer support efficiency. As pricing varies pricing will be displayed on your account panel once you have opened an account.
No monthly subscriptions charged only when you use the service, to open an account a $50 pre charge is required.